My tasks generally fall into the following buckets:

• Working on stuff I already know about - This is anything that takes longer than a few hours. Most of my work falls into this category.
• Working on new tasks - New tasks either come directly via email, or from support tickets
• Phone calls - I try to keep these to a minimum
• Fixing things - Finding out what broke, why it broke, and then fixing it

As work comes in I'll have to make a decision on how important it is, based on what it is and what I'm already doing. For example, if I'm working on a fix for one project and an email about tweaking text comes in, I'll put it off until I'm done. However, if a site is down or something is seriously broken I'll drop what I'm doing to fix it.

I've kept this for the last few years. There's room for improvement, but so far I've found it to be the most efficient system for me.

• Get up nice and early - I aim for 5:30am
• Check for any important emails that came in overnight. Add anything else to my todo lists.

• Work on whatever I have going on. Getting up early allows me to get important work done before everyone else wakes up and starts adding more.

  I'll check my org-agenda first to see what's due, and then work on any other priority items. I prefer to work on something that I can get done before 8 so that I've started my day in a good way.

• Break around 8am for breakfast. I'll usually have a snack around 10am - either fruit or nuts of some kind.
• Break at 12 for lunch
• Aim to finish work for 5pm. Usually finish much later…

Every day is a little different. Sometimes everything goes smoothly and I have a nice, efficient day. Other times everything starts going wrong and my plan goes straight out the window.

I've simplified my setup in recent years, and it currently has very few components:

• Emacs + org-mode - For things I need to think about harder I'll use some paper to sketch out notes, but that's pretty much it.

  I have a directory for client projects, and each client has their own org file. I also have directories for my own projects, and an inbox.org file for keeping track of incoming items and things that don't really belong anywhere else.

  All my org files are synced using DropBox.

• Mozilla Thunderbird for managing my email
• Trac for ticket management

The majority of my projects are web-based, so my setup is tailored towards making that more efficient. Like my organisation system, I've tried to keep things simple.

• My editor of choice is emacs - see my list of emacs extensions for an idea of what I have installed. My .emacs.d is also synced using DropBox so that whether I'm on my laptop or desktop I have pretty much the same environment.

  I also use emacs for tracking my time, although for some clients I use Harvest.

• All the sites I have in development are run from a single server. As my work is web-based it helps to have a local machine to test on, and it also makes life much easier when using different development machines.

• PHP development tools include phpunit and behat for testing, and phing for automating things (such as testing and deployment). Everything lives in source control where possible. I prefer git as it's easier to get small repositories setup quickly.

  I also use guard and guard-livereload to refresh sites as I'm building them. guard alone has saved me hours when slicing things up.

• Hardware consists of a dual-monitor GNU/Linux desktop and a MacBook Pro. I usually work on the desktop when I need more room to see things, such as turning an image into an HTML template.

I use a couple of other tools to keep me in line:

• RescueTime - This helps me keep an eye on how much time I'm spending on various activities. It also has a nifty tools for blocking websites when you need to focus.
• Tomato.es - my favourite Pomodoro app at the moment, mainly because it's so simple and keeps track of statistics between machines.
• Router block - All distracting websites are blocked by my router between 5am - 5pm. This gets rid of the temptation to "just check the news for a bit".
• Beeminder - I have a private goal for tracking how much work I'm billing. At some point I want to add another goal to make sure I don't do any work past a certain time. It's all too easy to spend all your time working.

Over time I've noticed certain patterns emerging in the Beeminder goals I've tried:

• Start small, get big – My biggest successes have come when I've started small and worked my way up. My biggest failures have come from trying to do much too soon. That just leads to falling off the road, getting frustrated and losing money.
• Avoid time-based goals – I try to avoid things like "write for X minutes a day". When work gets busy I tend to enter full-on panic mode to get things done, and sometimes I'll end up spending my time on "filler" tasks in order to meet my goal. I still have a few time based goals, but I find them much harder to keep. Maybe that just means I need to manage my time better.
• Automate where possible – If you can't automate, try and pick a measurement that doesn't take much effort such as "did you exercise today?" rather than "How many calories did you burn?" The idea here is to reduce as much resistance as possible.
• Make a pledge – I can say with absolute certainty that having money on the line works wonders.

Sort of. But in a good way.

I've found it difficult to accept that I have very little discipline in some areas of my life. Some things require constant effort, Beeminder acts as a nice kick up the bum for when I start slipping back into bad habits.

So far it's worked out pretty well.